How to Fix iPhone Stuck in Emergency Call Mode

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  • Connect PC and iPhone to one WiFi (wireless network).
  • Download the AceThinker Screen Mirror application on your iPad or iPhone.
  • Use another USB port or USB cable.

SOS mode on an iPhone allows you to reach emergency services with just a few simple actions quickly. To activate SOS mode on an iPhone, you need to simultaneously press the side button and one of the volume buttons and hold them down until the Emergency SOS slider appears. Once the slider appears, you can drag it to the right to call emergency services immediately. This feature can be very useful in emergencies where you may not have time to unlock your phone and navigate to the emergency dialer. However, errors regarding this issue are emerging on social media and platforms like Reddit and Quora. One issue that most of us are aware of is the iPhone stuck on SOS screen. There can be several reasons why an iPhone might get stuck in SOS mode, including software issues and hardware problems. Luckily, this article contains the full details on how to resolve, prevent, and look for to free your device from this error.

Common Factors Why iPhone Stuck on SOS Mode

The iPhone device being stuck on SOS mode is not a common function of your device. When this error happens, you must know its main reason to easily and accurately resolve it. Find out different reasons here:

  • Poor network connectivity is one of the common reasons for an iPhone getting stuck in SOS mode. When the iPhone cannot establish a stable connection with the cellular network, it may activate the Emergency SOS mode to ensure that the user can still make emergency calls.
  • The SIM card issue is another reason you can't get iPhone out of SOS mode. It could be due to a SIM tray issue or your SIM card. Try to check them both and see what you can do to fix it.
  • Software glitches can cause a range of issues on an iPhone, including getting stuck in SOS mode. If you suspect that a software issue is to blame, you should first try to update your iPhone's software to the latest version.
  • If you suspect that hardware problems may be causing your iPhone to get stuck in SOS mode, there are a few things you can check for. You should check for physical damage to your iPhone's hardware, such as a cracked screen or damaged SIM card slot. Your internal components may have a problem, so you may need to take them to an Apple Store or official repair store for further diagnosis and repair.
  • Lastly, roaming and carrier restrictions can also contribute to the problem of iPhone locked in SOS mode. Your carrier should support the area where you are. This factor or error can be seen by users who are traveling abroad.

factors on iphone stuck on sos mode

Fix iPhone Stuck on SOS Mode

1. Use Recovery Method

The first solution you should consider is to use AceThinker iOS System Recovery. This application provided a list of firmware in which users can download certain versions to update and remove iOS failures, such as iPhone stuck in emergency mode. It comes with two methods of recovery; the first one is Standard mode. This process will provide the best firmware that the tool has on its system and fix your device while retaining the overall files of the device. The next one is Advanced mode, in which users can download firmware to fix their iOS issue while resetting the device’s settings into default. It means all your data within this process will be removed. So, you better back up your files before using this method.

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Step 1 Download AceThinker iOS System Recovery

The initial guide to repairing your iOS device from being stuck on SOS or emergency mode is downloading the app. You can hit the download icon presented above in this step. Once done, access your output folder and run the file to pass through the installation process. Launch the tool afterward.

ios system recovery interface

Step 2 Choose Recover Method

The next step is to connect the iPhone to your PC with your lightning wire. Hit the Fix option on the tool’s interface, and a new set of recommendations will prompt. Here, you will select the recovery method. We recommend using Standard Mode as it can prevent your files from being permanently deleted on your iOS device while fixing its system.

choose recovery method

Step 3 Download Firmware

The final stage of the process is to download firmware from the list of files presented within the tool. Getting the latest iOS version is recommended to fix and repair your device. Then, hit the Next button to install the file on your iPhone. Please wait for the process to be completed.

download firmware

2. Check SIM Card Tray

The SIM card slot or tray on an iPhone is an important segment that plays an integral role in the device's functioning. It is responsible for holding the SIM card securely in place and allowing the device to connect to the cellular network. One of the main benefits of checking the SIM card tray is that it can help you troubleshoot any issues related to the device's connectivity, which can prevent users from having network issues, including iPhone stuck on SOS mode, iPhone not updating locations, and more. By inspecting the SIM card tray, you can guarantee that the SIM card is inserted precisely and the tray is not damaged. Additionally, checking the SIM card tray can help you determine if any dust or debris particles may interfere with the SIM card's functioning. Overall, checking the SIM card tray is a simple yet effective way to maintain your iPhone's optimal performance and remove issues regarding SOS alerts.

check sim card tray

3. Restart iPhone Device

We often restart our iPhone devices to troubleshoot issues. Restarting the device can help fix minor software glitches and improve its performance. It can also free up memory and close any processes or apps running in the background, causing the device to slow down. This process can also remove software glitches, including iPhone stuck on emergency SOS, iPhone migration not working, and more. Restarting the iPhone can also help clear the cache and temporary files, which can help improve the device's overall stability and speed. Moreover, since the iPhone is stuck in SOS mode, it is also caused by a network issue on your signal. This process can refresh your network signal and exit on emergency alert mode. You can check the listed steps presented below.

  • The initial guide to turning off your device is to learn the side buttons that we will use to perform the process. The Power button option is located on the right side part of your device. At the same time, the Volume buttons are located on the left side of your mobile phone.
  • Then, press and hold the Power or Sleep/Wake buttons together with any volume buttons. Release both when a slider appears on your screen. Glide the button to the right to power off your device.
  • Lastly, wait for your device to shut down completely. Please wait after 30 seconds to turn on your device. To reboot your device, press and release the power button when the Apple logo prompts on your device's screen.

restart your iphone device

4. Enable Data Roaming

Are you out of the country or traveling abroad, and have you observed that your device is stuck in SOS mode? It may be because your data roaming is not turned on. Enabling data roaming on your iPhone is necessary when traveling because it allows you to stay connected to the internet and use cellular data outside your home network. When traveling internationally, your iPhone must connect to the local cellular networks to access the internet and other online services. Enabling data roaming allows your iPhone to connect to these networks and use cellular data. Still, it can also result in additional charges from your carrier, so checking your plan and pricing is important before enabling data roaming. Nevertheless, find the steps below if you need a quick action to allow your data to roam.

  • The beginning step in enabling data roaming for iOS devices is to unlock its screen and access the home screen page. This will give you an insight into the apps stored on your device. Please search for the settings app and tap on its icon.
  • Next, scroll down on the settings and search for the Cellular option. Tap on its menu and check if the Cellular Data is enabled. If not, tick its button to open your data. Then, go to the Cellular Data options and tap on its menu.
  • Lastly, check if the data roaming feature is enabled. If it is turned off, toggle its button to enable its function. Exit the settings and check on the uppermost part of the screen if the SOS mode is already fixed.

enable data roaming

5. Seek Professional Assistance

When your iPhone is stuck on Emergency SOS, it can be a frustrating and stressful experience. Emergency SOS is a feature on iPhones that allows you to quickly call for help in an emergency by pressing the power button five times. However, if your iPhone is stuck on this screen, getting it back to normal can be difficult. Fortunately, there are steps you can take to resolve the issue. Apple customer service representatives are trained to help customers troubleshoot their iPhone issues and provide solutions to restore their devices. You can contact Apple customer service through their website, phone, or the Apple Support app on your iPhone. When you get them, please describe your issue in detail and provide any relevant information about your iPhone, such as its model and iOS version.

contact customer service

Tips to Prevent This Issue

If you want to prevent future Emergency SOS mode incidents on your iPhone, you can do a few things. You must seek the tips presented in this part.

  • Regularly updating your iPhone is important for many reasons, including security and performance improvements. Updates frequently include new features, bug fixes, and security patches that can aid in protecting your device from malware and other threats.
  • A quality SIM card is important for ensuring your iPhone's cellular connectivity is reliable and consistent. To ensure that you are using a quality SIM card, it is recommended that you purchase one from a reputable carrier or retailer. Avoid using cheap or counterfeit SIM cards, as these may not work properly and could even damage your iPhone.
  • When traveling, it is important to avoid carrier restrictions that may limit your ability to use your iPhone to its full potential. Some carriers may restrict international roaming, resulting in high fees or limited network access. To avoid these restrictions, consider purchasing a local SIM card when traveling abroad, which can provide cheaper rates and better network coverage. You can also use a virtual private network to access content that may be restricted in certain countries.
  • Handling your iPhone is important for keeping it in good condition and avoiding costly repairs.
  • Backing up your data is important for protecting your important files, photos, and other information stored on your iPhone.

tips on protecting your device

Frequently Asked Questions

How can I tell if my iPhone is in SOS mode?

If your iPhone is in SOS mode, you will see a distinctive alert on your screen, which displays a slider you can use to make an emergency call. This alert will appear on top of all other apps and will show up even if your iPhone is locked. You can also identify that you're in SOS mode if the background of the lock screen turns red.

faqs about sos mode issue

Can software updates resolve SOS mode issues?

Yes, in many cases, software updates can resolve SOS mode issues on your iPhone. Apple developers frequently disseminate software updates to fix bugs and glitches, which can cause problems like SOS mode. If you're experiencing SOS mode on your iPhone, it's always a good idea to check for available software updates and install them if any are available. This process might help to resolve the issue.

faqs about sos mode issue

Is restoring my iPhone to factory settings to fix SOS mode safe?

Restoring your iPhone to factory settings is generally considered a safe option to fix SOS mode issues. However, it's important to remember that restoring your iPhone to default settings will remove all files and data on your device. So, before you proceed with this option, backup all your important data to iCloud or iTunes.

faqs about sos mode issue


Overall, the iPhone stuck in emergency call mode is still a manageable error that can be fixed with simple troubleshooting. This error can be due to different factors: poor network connectivity, SIM card issues, software glitches, hardware problems, roaming and carrier restrictions, and more. With the proper fixes, you can resolve this issue immediately. Additionally, please remember that you must seek professional guidance if you need more than simple troubleshooting.

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