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Welcome to AceThinker Support Center

Sales FAQs

Is it safe to purchase from your website?

Yes, it’s 100% secure to purchase products from our website. Your privacy is guaranteed by us the whole time you’re browsing our website, downloading programs and placing orders. Your personal info won’t be leaked to anyone and will not be stored on our server.

What to do if the registration code is invalid?

You should first check whether you have entered the right license code. If the code indeed can’t be registered successfully, you can contact us to retrieve the registration code.

Can I try the software before purchasing it?

Yes, of course. We offer trial versions with some limitations for almost all our products. You can download the software from our product center and evaluate whether it can satisfy your needs before the purchase. If you have any questions about the operation and functions, you can also contact us for help at any time.

What payments do you accept?

We accept VISA, Master Card, Paypal, American Express, Discover, etc. You can add the product you need to cart and then check all the methods of payment and select the one you most prefer.

What should I do if I have purchased the wrong product?

If you have made a wrong purchase, you can contact us to request a refund. If the price is the same as that of the program you need, you can contact us to switch to the right product.


Can't Find Your Answer?

Don't worry. Simply contact our support team who are happy to help out.
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