FAQs of AceThinker iPhone Data Recovery

Trafalgar. February 8, 2024

Hot FAQs

How to use iPhone Data Recovery to restore data?

You can check the step-by-step user guide here: https://www.acethinker.com/iphone-data-recovery/howto-use-fone-keeper.html

What's the difference between the trial version and the registered version?

The trial version is similar to the licensed version. The sole difference between the trial version can only scan lost data from iOS devices, iTunes backup files, and iCloud backup files. To recover and preserve the scanned data on your computer at the end of the process, you must pay to use the registered one. The users can utilize the trial version to evaluate if the application can scan for missing data. If our application can be scanned and presented, it can assist in restoring what they desire.

I cannot register for the program; how to fix it?

When you buy a license for the tool, the registration code will be emailed to the email address you submitted in the form. You must double-check your email address and registration code if you cannot register. You also have to check if you have the program's latest or correct version. And most importantly, you have to make sure that you have a stable internet connection while activating the licensed version of the tool.

What should I do if the program crashes?

Many applications crashes and glitches occur due to software code errors. You can deal with this issue by using simple steps.

  • You can close anti-virus software if it is running.
  • Try to restart your iOS device and computer.
  • Uninstall and install the software.
  • Disconnect all the other USB devices, if any.
  • Is it 100% to successfully recover any data?

    Though the tool has a high success rate, it cannot guarantee a 100% recovery rate. As the recovery always depends on whether the data you want to recover is overwritten or not. Users can find and recover their data from iOS devices, iTunes, and iCloud backups.

    Why does the program ask me to download the latest version of iTunes?

    The iTunes application plays a crucial part as it lets the software perform well. So, we recommend that every user install the latest version of iTunes to keep their device compatible.

    My iPhone can't be detected; what should I do?

    This issue might be due to an unstable connection, or it could be because of a problematic Apple service. You can check the given solutions below to fix this issue.

  • You have to click "Trust This Computer" when connecting your iOS device to your computer.
  • Check your USB port and re-lug it in.
  • Make sure your iTunes comes with the latest version.
  • Disconnect your iOS device, then restart it and reconnect it.
  • Why some of the deleted files can't be found?

    When you delete some data from your iOS devices, any new task to your device or new data is written to the device may cause your saved data to be overwritten. And once you have accidentally deleted some data or files on your iOS device, you need to stop using your device to avoid overwriting data.

    What types of data can I recover?

    AceThinker Fone Keeper- iPhone Data Recovery is a prominent tool that lets you recover your lost or deleted data from your iOS device. It enables users to recover pictures, videos, contacts, songs, messages, and more. To recover these data, you can choose from the three different recovery modes from your iOS devices, iTunes, or iCloud backup.

    Why do I need to enter the passcode when Recover from iCloud?

    When you are asked to enter a passcode while recovering your data, it means that you have encrypted or embedded your backups. At the same time, you have also embedded a passcode for synchronizing and backing up the data. You have to enter the passcode to unlock the file to extract the data.

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