Top 8 Ways to Solve iPhone Stuck at Hello Screen

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Quickly Fix iPhone Stuck on Hello Screen
  • Install and launch the program that can fix the problem.
  • Choose a mode type and select firmware to download.
  • Initiate the tool to fix your phone by clicking the next button.

Are you one of the iPhone users who have experienced the frustration of your device getting stuck on the "hello" screen? This issue pertains to iPhones that cannot progress beyond the initial setup screen, leaving users unable to access their device's features and functionality. This issue can be incredibly frustrating, as it prevents users from fully utilizing their iPhones. You are experiencing this for several reasons, such as hardware or software files being corrupted, restoring the iPhone using iTunes gone wrong, physically damaging the iPhone, etc. That's why it is important to address this issue quickly to ensure your iPhone is functioning properly and avoid any potential data loss or further complications. Luckily, this article presents a list of troubleshooting methods for the iPhone stuck at Hello screen issue.

Understanding the Hello Screen

The Hello Screen is an essential component of user interface design that serves as the first point of contact for users when accessing a digital application or device. Its purpose is to greet the user and provide a seamless transition into the application's main interface. However, the Hello screen is more than just a greeting; it is also the initial setup interface that appears when setting up a new iPhone or after performing a factory reset. It guides users through the setup process for language selection, Wi-Fi connection, Apple ID login, and more. It provides clear instructions and prompts, ensuring users can easily set up their devices. Users can personalize their iPhone and use it to its full potential in just a few simple steps. To get started, simply swipe up from the bottom of the screen to unlock your iPhone. From there, follow the on-screen instructions to get your iPhone set up and ready to use.

what is the hello screen on iphone?

Top 8 Ways to Solve iPhone Stuck on Hello Screen Issue

If you're an iPhone user, you may have encountered the iPhone stuck on Hello screen no home button at least once. This frustrating problem can be a major inconvenience as it prevents users from accessing the full functionality of their devices. Fortunately, there are 8 effective ways to solve this issue.

Way #1: Recharge Your iPhone

While your iPhone stuck on Hello screen after update, one of the first things you should do is wait for your iPhone battery to run out. Once the battery is completely drained, plug your iPhone into a power source and allow it to recharge fully before attempting any further troubleshooting. Afterward, check whether your iPhone is still stuck on the Hello screen.

recharge your iphone

Way #2: Remove the SIM Card and Reinsert it

Another method to try is removing the SIM card from your iPhone and then re-inserting it. By doing this, your device can retrieve the signal and return to the interface. After removing the SIM card, power off your iPhone, re-insert it back into the slot and reboot it. Since many iPhone users claim that this method effectively resolves the issue, it is definitely worth a try.

eject and reinsert the sim card

Way #3: Perform Force Restart

If recharging your iPhone and removing/reinserting the SIM Card didn't solve the issue, performing a force restart is another viable solution to consider. To perform a force restart on an iPhone:

  • iPhone 6 and earlier: Hold the Home and Power keys together until the Apple logo appears on the screen.
  • iPhone 7/7 Plus: Keep holding the Volume down and the Power button together until the Apple logo pops out on the screen.
  • iPhone 8 and later: Hit the Volume Up and Volume Down buttons quickly. Then, press the Power key until you see the Apple logo on the screen.

force restart your iphone

Way #4: Restore iPhone via iTunes

Restoring your iPhone via iTunes can help fix issues, including iPhone stuck on Hello screen, iPhone keeps restarting, and more, as it can get your iPhone back to its original settings. However, before doing this method, we encourage you to back up your device first because it can erase all the data on your iPhone. To do it:

  • On your computer, find the iTunes app and launch it. Make sure that it is updated to the latest version. Then, link your iPhone to your computer using a USB cable. Wait until the app reads your device.
  • Once iTunes recognizes your device, click the "Device" icon on the upper-left corner of iTunes. Then, you can see a Summary tab showing your iPhone's information.
  • On your device information, you can see the "Restore iPhone" button that will initiate the restoration process. Click on it and follow the prompts on your screen. After that, iTunes will restore your device and erase all your data.

restore iphone using itunes

If you don’t know, you can also change iTunes backup location Windows 10.

Way #5: Use DFU Mode

DFU Mode means Device Firmware Upgrade Mode. It is a more advanced solution to resolve issues on your iPhone, including the "Hello" screen problem. It allows you to restore your iPhone with custom firmware or the latest iOS version, which can help fix any deep-rooted software issues. However, some iPhone users can encounter issues with this method; you can extend your knowledge later by clicking this link. But for now, you can follow the guide below to enter DFU Mode on your iPhone.

  • First, get a lightning wire and connect your iPhone to your computer to establish a connection between the two devices. Then, launch the iTunes application. Next, put your iPhone in DFU mode.
  • Press and hold the Power and Volume Down buttons simultaneously for about 10 seconds. Once the Apple logo pops out, release the Power key but hold the Volume Down button for another 5 seconds.
  • When your iPhone enters DFU mode, a message will appear on your computer's iTunes screen, indicating that it has detected a mobile device in recovery mode. Simply follow the on-screen instructions to restore your iPhone.

use dfu mode to restore iphone

Way #6: Enter Recovery Mode to Restore iPhone

Sometimes, iTunes fails to recognize your iPhone when it is in DFU Mode, or you may encounter other technical difficulties. You can try entering Recovery Mode to restore your iPhone in such cases. To enter Recovery Mode on your iPhone, follow these steps:

  • Get your charger cable and link your device to your PC. Next, open the iTunes app on your computer. Make sure that it is the latest version of iTunes.
  • Once the device is connected, force restart your iPhone; you can follow the third troubleshooting method above. Then, a prompt will appear on your computer's iTunes screen, indicating that your iPhone is in recovery mode and needs to be restored.
  • Click the "Restore" button on the prompt to initiate the restoration process. Also, ensure you perform a backup before trying this method because it can delete your data.

enter recovery mode to restore iphone

Way #7: Use a Repair Tool

Distinctive Feature: It has two repair modes that help you to fix your device issue with different levels of severity.
Price: The price ranges from $31.95 up to $99.95.

If all else fails, consider using a reputable repair tool to help resolve the iPhone stuck on Hello screen after restore issue. Repair tools are designed to handle various software glitches, system errors, and other technical issues. One of the best options on the market is AceThinker iOS System Recovery. It is a reliable tool that can help diagnose and fix common iPhone problems, such as being stuck on the Apple logo, in zoom mode, black screen of death, or boot loop. Using this software, repairing your iPhone is streamlined and user-friendly, allowing you to navigate through the troubleshooting steps easily. Moreover, it supports a wide range of iPhone and iOS versions, ensuring compatibility regardless of your device's specifications. Furthermore, you follow the instructions below to learn the process.

Try it for Free

Step 1 Download and Install the Software

First and foremost, you need to download the software by clicking any download buttons above. Afterward, install it on your computer by passing through all the prompts that appear on the screen. Then, launch the tool and click "Start."

fk isr interface

Step 2 Link Your iPhone to PC

After exploring the software, get a USB cable and use this to link your mobile device to your computer. Once detected, your iPhone's information will appear on the tool's interface. Then, hit the "Fix" button at the bottom of it.

device info

Step 3 Choose a Repair Type

In this step, you must choose between Standard and Advanced Repair Mode. Select Standard Mode, so the tool cannot erase your files when it starts repairing your iPhone. To confirm your selection, tap the "Confirm" button.

fk-isr choose the mode

Step 4 Repair Your Device

Here, the software will present you with a firmware. Select the firmware with the latest version and download it. Then, click the "Next" button to instruct the tool to install the firmware on your iPhone. After the repair process, restart your device and see your iPhone is not stuck on the Hello screen.

fk-isr download firmware

Way #8 Contact Apple Support

If you have followed the above steps and are still experiencing issues with your iPhone, it is recommended to contact Apple Support for further assistance. Maybe your iPhone is facing a hardware issue or a more complex software problem requiring professional expertise.

contact apple support for assistance

Frequently Asked Questions

1. Why is my iPhone stuck on the Hello screen, and how can I fix it?
Your iPhone may be stuck on the Hello screen due to a software malfunction or a hardware issue. You can take a few steps to solve your iPhone stuck on the Hello screen. First, try restarting your device by holding down the power button. If that doesn't work, connect your iPhone to a computer and restore it through iTunes. If those options don't work, you may need to contact Apple support for further assistance.
2. Will restoring my iPhone erase all my data?
Yes, restoring your iPhone will erase all data on the device. It's important to back up your device before restoring it to ensure you don't lose any important information. You can back up your iPhone through iCloud or by connecting it to a computer and backing it up through iTunes. To back up through iCloud, go to Settings > iCloud > Backup and toggle on iCloud Backup. To back up through iTunes, connect your iPhone to a computer and open iTunes. Then, select your device and click on Back Up Now.
3. How long does it take to restore an iPhone?
The time it takes to restore an iPhone can vary depending on the amount of data on the device and the speed of your internet connection. It can take anywhere from a few minutes to several hours.


In conclusion, the Hello screen is a critical component of the iPhone setup process, as it allows users to customize their device and access all its features. However, issues can arise during this process, which may require troubleshooting. If you encounter any problems, restarting or force restarting the iPhone, or connecting to iTunes for a restore, are essential steps to take. Nevertheless, if the issue persists, we encourage you to seek help from Apple Support or a qualified professional. Advanced troubleshooting or repair may be necessary to resolve the problem and ensure your iPhone operates correctly.

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