In recent years, voice calling apps have dramatically risen in popularity for both personal and professional use. Every individual uses some sort of free or paid application that brings his phone number to the cloud, like Google Voice. Even though voice calling apps have made personal communication easier and faster, small businesses will benefit significantly from them. Applications similar to Google Voice enable businesses to never miss a call from their prospective clients. However, Google Voice has its shortcomings. The quality of the calls might suffer from a poor Internet connection, making communication difficult. For years, the application was left without updates, thus suffering from usability problems. In this article, we will take a look at how Google Voice actually works. Moreover, we will discover various Google Voice alternatives so that you can choose the one that suits your personal and professional needs.
How Does Google Voice Work?
To use Google Voice, you will only need a device that can be connected to the Internet, as well as Wi-Fi access or a data plan. When you are connected to the Internet, you can use Google Voice for free to make your calls and send text messages. Registration to the application is easy as you only need your e-mail address.
Small businesses often choose to use Google Voice as it is a free service that can cut off some of the costs. By using this app, the business can now take advantage of some basic VoIP services, such as conference calling and transcribed voicemail. Moreover, since it is an application by Google, it integrates with Gmail and Google Calendar. Yet, the most important benefit that Google Voice has is that it allows businesses to receive calls from their clients, no matter their location.
Nevertheless, not everything about Google Voice is ideal. Indicatively, if your Internet connection is poor, you might experience low call quality. In addition to this, there is no Google support to immediately help you with any issue you might encounter. Another disadvantage is that text messages are only limited to 160 characters. For this reason, it is for the best that you know of some alternatives to Google Voice.
Review of the Best 5 Alternatives to Google Voice
It is the truth that there is no one best Google Voice alternative, as there are multiple options that offer excellent services. Below, you will find five applications similar to Google Voice that will help the growth of your business.
Grasshopper is a voice calling application that can be used on mobile and desktop devices. First of all, Grasshopper offers simultaneous call handling so that no client will ever hear the busy signal tone. Moreover, businesses can control their incoming calls, by blocking specific numbers and setting a custom schedule for the working hours. Like most of the other services, Grasshopper can also take voicemail messages, while it can also create transcriptions so that you don’t have to listen to every one of them. Its other features include the setting of custom greetings, automated messages, and even call reporting on multiple devices.
Grasshopper is probably the best Google Voice alternative. You can use it for a 30-day free trial period to find out if its services are the ones you need. To purchase this service, you can choose between three plans. The Solo plan for $26 per month allows you to use 1 phone number and 3 extensions. The Partner plan for $44 per month allows you to use 3 phone numbers and 6 extensions. Finally, the Small Business plan for $80 per month allows you to use 5 phone numbers and unlimited extensions.
Nextiva is one of the best Google Voice alternatives as it is one of the best-rated ones on the market. The VoIP solution moves your phone system to the cloud, offering you great features and services. For example, you can add new phone devices in mere seconds, just by using your Internet connection. Moreover, Nextiva can be used on any type of operating system, like Android and iOS. Its superior features include conference video calling, call forwarding, screen sharing, call routing, and voicemail.
Nextiva offers you three annual plans to choose from. The first one is the Essential plan, where the cost is $19.95 per month/user. Next, there is the Professional plan that costs $20.95 per month/user. Lastly, you can choose the Enterprise plan for $27.95 per month/user.
JustCall is a voice calling solution that will help grow your business. It is an application similar to Google Voice, with some advanced features. For example, it enables you to get numbers from 70 different countries and expand your operations. Moreover, you can take and make calls, and receive and send SMS texts and FAX from anywhere in the world. In addition to this, you can set a custom schedule according to your business hours and manages your incoming calls, by blocking some numbers.
JustCall offers you the ability to create a virtual calling center. To take advantage of their services, you can choose annual or monthly billing. If you go for the annual billion, you will benefit from a 20% discount. The two available plans are the Standard for $20 per user and the Premium for $40 per user.
Telzio is the best Google Voice alternative for many users due to its features and pricing. Like most of the cloud-based phone systems, Telzio lets users receive calls and messages from anywhere. With this software, you can use as many queues and call recording as you need. Moreover, you can benefit from unlimited simultaneously calling that will boost your productivity.
In Telzio, you can connect your desk phones, use the Telzio Webphone, or download the mobile application. The pricing to use this service is according to the minutes and SMS that you need per month. For example, for 5,000 minutes and 500 SMS per month in the United States will cost you $223 per month.
WhatsApp is one of the best free Google Voice alternatives. This application can be downloaded on Android, iOS, and Mac or Windows PC. With WhatsApp, you can send text messages, share files, videos, and audio clips. Many companies are using it nowadays as their customer support.
Furthermore, there is also the WhatsApp Business App which is another free Google Voice alternative. This tool was specifically developed to help business showcase their products and connect with the customers quickly and easily.