Acethinker menu

Updated Methods to Solve iPhone Update Stuck on Preparing Update

feature iphone stuck on preparing update Are you one of those individuals that keep getting error messages like your iPhone stuck on preparing updates? If you have bought a new phone and you have been prompted to update. However, your new iPhone is stuck on preparing updates. There is no need to panic. There are solutions available that you can apply to overcome this iOS stuck on preparing update issue. Let us give you a hand and show you exactly what to do to fix the iPhone update stuck on preparing the update. The solutions outlined below should help you out in this sticky situation and even help you successfully update your device without further issues.

Navigation of Contents

What Does "Preparing Update" Actually Means?

Open the Settings menu, General tab, and software update, and select "Download and Install" to start the process of installing. There are a few items that Apple must do to prepare the device for iOS 15. This is why you could encounter this "iPhone stuck preparing update" screen. However, if you're stuck at this point, it could be because the update file you're trying to download might not meet the requirements because of one or the other reason, and you'll need to begin the process over.

iPhone Stuck on Preparing Update – Possible Causes

There are many reasons your device might be stuck in "Preparing update." These are the most frequent iOS update stuck on preparing issues:

Problems with Server

First, one of the major causes for this is a problem in any of the Apple Servers that store and distribute the iOS 15 update to every iOS device. The servers may fail, exceptionally, if too many iOS users are requesting the update at once. Sometimes, updates and activation servers could not function in certain areas, resulting in massive delays and errors. If you continue to confront this error when updating your iPhone, you should try another time in a couple of hours or perhaps just a few days later. If this continues, the advice offered in this article might help you.

Hardware or Software Issue

Hardware or software problems are another reason for this issue as they could cause iOS updates stuck on preparing updates. This is the most frequent source of the problem, and that is why the solutions listed below are designed to assist you in overcoming specific software and hardware issues that are creating the issue.

How to Fix the iPhone Stuck on Preparing Update?

1. Force Quit Settings App on iPhone

It may be possible that your Settings app might not be working correctly. When you have issues updating your device, you must first take to quit your Settings app. Suppose you have a device with the Home button, double-tap on the Home button to open applications running in the background. Select the Settings app in this list, and move it up and away from the screen to quit the Settings app. For devices with Face ID, you have to swipe upwards from the bottom of the screen and stop in the middle to display applications running behind. Tap on the Settings app to force shutting it.

iphon stuck on preparing update force quit

2. Check the Reliability of Wi-Fi Network

If the Wi-Fi connection you're using isn't reliable and stable, you may experience issues updating your device. Start by visiting Settings > Wi-Fi and ensure that you have a stable Wi-Fi connection. It is also crucial to remember that an iOS update cannot be completed on a Cellular Data network. If you're using Cellular data, make sure you connect to a reliable Wi-Fi network and attempt again.

iphone stuck on preparing update check network

3. Hard Reset Your iPhone

If your iPhone has Wi-Fi connectivity networks, it could be having trouble preparing the next update due to a crash that has frozen your iPhone. You can free your iPhone by doing a hard reset that will cause it to turn off abruptly and then turn back on.

There are several methods to perform a hard reset based on the model of iPhone you own.

iPhone X: The method is to press the Volume up button, hold the Volume down button, and press the side button. The side button should be released as you see the Apple logo appears in the middle of the screen.

iPhone 7 & 8: Hold the power button, as well as the Volume down buttons. Then, make sure to release both buttons once the Apple logo appears on the screen.

iPhone SE & Earlier: Simultaneously, keep pressing the home button and the power button until you see the Apple logo appears in the middle on the screen; release both buttons.

iphone stuck on apple logo forcerestart

4. Try Deleting the Update in iPhone Storage

A lesser-known method to use when your iPhone is stuck in Preparing update is to erase the update from your iPhone's memory. If you install an update for your iPhone, it will show in Settings > General > iPhone Storage. If you click on this menu, you will be able to delete the downloaded file. Once you have deleted the update, you can return to Settings > General > Software update, and then try downloading and install it. There's a chance that something was incorrect the very first time that you attempted to update. By making it a second time, you can provide your iPhone an opportunity to start over. To erase the software update, go to Settings > General > iPhone Storage and tap on the update you want to delete. It will be listed in the form of the number for the update. Then, tap Delete Update. After deleting the update, attempt to download the update again to Settings, click on General, and then Software Update. If your iPhone becomes stuck in Preparing Update again, move to the next step! It is best to download the update for your iPhone with an active Wi-Fi network.

iphone stuck on preparing update delete

5. Perform a DFU Restore

If your iPhone keeps getting stuck in Preparing Update, it's time to restore the DFU on your iPhone. When you do the DFU restore, each bit of code governing the iPhone's hardware and software is erased and then reloaded. In addition, if you restore DFU on your iPhone, the most recent version of iOS is installed automatically, which will fix the issue if your iPhone is stuck in the process of preparing an update.

iphone stuck on apple logo dfu

6. Use Specialized Software to Fix iPhone Stuck on Preparing Update – AceThinker

AceThinker iOS System Recovery is a free tool that allows you to retrieve your lost data from your iPhones, iPod Touch, and iPad. The iOS System Recovery program is among the top iOS repair programs available today. It comes with two methods to restore your iPhone, iPad, or iPod touch back to normal. When it comes to resolving various iOS issues, It has proved to be highly efficient. Its purpose is to make sure that your iPhone/iPod/iPad is functioning according to plan. Do not worry about the possibility of data loss, as this is eliminated.

Feature Highlights

  • You can resolve the typical iOS system issues without losing any of your data.
  • This program can be helpful in various situations, including when the iPhone/iPod/ iPad screen turns blue, red, or black, restarting over and over again a problem, refusing to slide to power off or unlock, etc.
  • The software allows you to resolve any issue with the click of a few buttons.
  • It will help you recover information quickly regardless of whether you have backups in place or not.
  • It is one of a kind of system recovery software that can solve more than 50 issues associated with the iOS system.

Try it for Free.

Step 1 Get the Software

Install the AceThinker iOS recovery app and select the iOS System Recovery tool to fix your problem.

acethinker fone keeper step 1

Step 2 Choose the Desired Repair Mode

Connect your device to the PC and select your required Repair mode, i.e., advance or standard repair mode.


Step 3 Select the Firmware

Install the firmware, and then begin to fix iOS problems.

ios system recovery fixbutton

To Conclude

There is a myriad of reasons there are a variety of reasons why your iPhone might be stuck on screen, preparing to update. But, the various methods mentioned above can resolve this issue. Once you have determined the problem by using one of these methods, your iPhone will be capable of downloading and installing the update without issue. Additionally, you can utilize AceThinker to quickly fix iPhone stuck issues in just a few clicks and without losing data.

author portrait
Posted by JoKelly to iOS System Recovery

Last updated on October 19, 2021

Back to top
Contact Us