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How to Solve Windows Media Player Not Play DVD Problem

windows media player not recognizing dvdWMP or Windows Media Player is the built-in multimedia player of Windows OS. It can play video, music, and view pictures. This tool has a library where you can store the media that you want to play afterward. Aside from that, WMP can play libraries from other computers if connected via LAN. You can also keep a playlist of your favorite artist for this app to play it continuously. WMP can also be used to play CD, DVD, or Blu-ray discs. However, there are some issues that DVDs sometimes don't play with this player. That is why we will write in this article the best ways to fix Windows Media Player not play DVD error.

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How to Solve the Windows Media Player Won't Play DVD Issue

Before you try to fix this issue, you have to know why Windows Media Player will not play DVDs. This problem might occur for different reasons. So we will list down the possible reasons and solutions for you to know what's causing the problem.

1. Dirty or scratched DVD

A possible reason why DVD is not playing on WMP is that it has much dirt, or the DVD has lots of scratches. Of course, your computer's disc drive might have problems reading your DVD when it is not in good condition. The best thing for you to do is clean your DVD first, and make sure that you are using an unbroken DVD before inserting it on the disc drive.

2. Incompatible DVD decoder

If an error says, "Windows Media Player cannot play the DVD because a compatible DVD decoder is not installed on your computer." Then, your computer doesn't have one. You can search on the net to find the best DVD decoder. If you can't find one, try downloading and installing CyberLink's PowerDVD to your computer.

3. Digital copy protection

If you see "error 0x80040287", it is because of the region's digital copy protection. You can troubleshoot it by going to Control Panel > Troubleshooting > All Categories (View all) and look for the Windows Media Player troubleshooter. You also have to reinstall or update the driver of your DVD ROM driver, video card, and the DVD decoder.

4. Fundamental Codec Pack should be installed

You also consider checking the codec pack of your DVD decoding. You can search and download the DivX or K-lite codec pack if you don't have one. It might solve the problem of DVD not working on Windows Media Player.

5. Uninstall suspicious software

Another thing you need to check is the suspicious software on your PC that can meddle with the performance of WMP. To be sure, close or uninstall the apps that can conflict with Windows Media Player such as anti-virus and PC management tools.

6. Configure the proxy settings

When you play a DVD on Windows Media Player, a pop-up message sometimes appears that shows a message regarding proxy settings. The best thing to do is to close any proxy account on your computer or remove any VPN that you are using.

7. Other things to consider for DVD not playing on WMP

It might sound basic, but try to adjust the screen resolution and color quality on the "Display" within the "Control Panel." If the DVD is just a DIY, try to re-burn it because it might be a corrupt file within the DVD. Besides that, try to end programs running in the background to lessen your PC's memory usage.

The Best Tool to Play DVD without Errors

If Windows Media Player does not recognize DVDs, then use AceThinker Video Master Premium because it can preview DVDs without any problem. Not just playing, but it can rip the video from a DVD and convert it to any format you preferred. Aside from that, it lets you merge multiple videos into one file to minimize the video's file size. It has lots of pre-made profile formats like YouTube, Facebook, Vimeo, Samsung, Wii, Xbox, PS3, PS4, etc. To know how to convert DVD to videos, you can check the detailed steps below.

Try it for Free

Step 1 Download and install the tool

You can get the Video Master Premium installer by clicking one of the "Download" buttons above. Then, run the installer and follow the steps for installing the tool to your computer. Once done, launch the app, then go to the "Ripper" tab, insert the DVD to the, and click the "Insert DVD" at the middle part of the tool to add the DVD that you want to convert.

dvd to wmp vmp add files

Step 2 Configure the settings

Next, click the "Gear" icon to go to its settings. You can change the output folder, audio and subtitle language, deinterlacing, and more. Then, click the "OK" button to apply the changes.

dvd to wmp vmp settings

Step 3 Start converting DVD

To start, click the "Rip All to" list button at the upper rightmost part of the tool to choose your preferred format. You can select from MP4, MKV, WMV, AVI, MOV, etc. Then, click the "Rip All" button at the lower corner of the tool to convert it.

dvd to wmp vmp format

Step 4 Preview the converted DVD

Once done, Video Master Premium will save the video to the output folder you choose automatically. You can go to that folder and double-click on the video for you to watch it.

dvd to wmp vmp preview


  • It can extract the sound from a video by converting it to an audio format.
  • This tool can add watermarks to the video that you are about to convert.
  • You can also put subtitles on the video before you convert it.


  • It can only convert 5-minute videos from its free trial version.

Addition Info to Troubleshoot DVD Not Playing on WMP

Sometimes, the problem is not because of the DVD, but in your computer’s optical drive. You can make sure that your optical drive is working fine by playing different DVDs. Also, if you see an error saying “compatible DVD decoder not installed,” then try downloading the WMP plugin called “Mpeg-2 decoder.”

dvd to wmp after solution

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Posted by Trafalgar Law to DVD Converter

Last updated on November 17, 2020

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