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How to Solve Shadow Play Wont Record Issues [5 Effective Ways]

featured image shadowplay not recording NVIDIA ShadowPlay, known as NVIDIA Share. It is one of the most-used screen recording add-on applications for capturing gameplay sessions online. Aside from offering uncomplicated recordings for gameplays and live streamings. It also provides an FPS counter overlay which is why professional gamers are fond of utilizing it. ShadowPlay works well with popular video-sharing platforms. Including YouTube and Twitch. As it supports customized graphic overlays and assists 4K resolution recording. But, like any other program, ShadowPlay has its limitations. Several users have been encountering troubles in using ShadowPlay. There are many possible causes behind ShadowPlay not recording. But luckily, there are also several methods to resolve this issue. Here are five effective troubleshooting methods to perform. As you encounter problems in using ShadowPlay. Continue reading this article until you find which method works best for you.

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Effective Ways to Resolve GeForce Experience Not Recording Issues

1. Restart NVIDIA Streamer Service

There's a distinct possibility that you will experience problems recording your gameplay sessions. With the use of ShadowPlay if the NVIDIA Streamer service is off. The first thing you have to do is restart NVIDIA Streamer services by pressing the "Windows Logo" key and "R" . As soon as the run dialog box is opened, enter "services.msc" and click the "Enter" key. Services.msc is where the services running on your computer are located. It provides you with a graphical user interface. Which allows you to start, stop, restart, or disable services running on your computer. When you get to the Services interface, look for the NVIDIA Streamer service. Select "Restart" as you right-click NVIDIA Streamer Service. Some programs require restarting for their features to work. As soon as you have restarted it, you can now see your ShadowPlay can record now.

shadowplay not recording restart nvidia streamer service

2. Switch On Desktop Capture

One of the possible causes why ShadowPlay does not record occurs, is when the desktop capture is not activated. Due to unactivated desktop capture, Shadowplay would not be able to detect if you'll set off a full-screen game recording. There's a likelihood that recording won't take place. To resolve this problem, you have to launch ShadowPlay first. As you get into its interface, select the "Preference" panel. From there, you will be provided options on the left side of the interface such as General, Games, ShadowPlay, GameStream, and Updates. Choose the "ShadowPlay" button and proceed to the section of "Overlays." Verify if the "Allow desktop capture" is ticked; if it is not, assure that you have tapped it before leaving the section to activate it. This may seem to be a minor detail, but missing the activation of desktop capture may lead you to encounter difficulties in ShadowPlay.

shadowplay not recording switch on desktop capture

3. Reinstall NVIDIA Driver

In some instances, you should reinstall the NVIDIA display driver again. Due to there are programs that are not graphics drivers that GeForce Experience installs on your PC. You can go to the support website of NVIDIA and look for the latest display driver version available. The second option is you can update your video card through Windows Update. , if you're the kind of person who doesn't have much patience and skills to update your drivers . You might also want to take a much easier way by installing Driver Easy. This tool's convenience lets you download drivers from the software . So you don't have to search for them . Once the Driver Easy is installed, select the "Scan" column first and allow the program to look for new drivers before clicking the update button. As soon as the scanning is done, select the "Update" column. From there, tick the box beside NVIDIA GeForce and tap the "Update" button on the other side. Afterward, restart your PC and see if it resolved NVIDIA ShadowPlay hard to record internal audio and screen problems.

shadowplay not recording reinstall nvidia driver

4. Switch On Privacy Control

Another troubleshooting to perform if ShadowPlay fails is to record audio and screen. And checking out NVIDIA’s “Privacy Settings.” If you have observed that the application is not permitted to record and share the desktop’s screen. It may be the source of the problem that you have been experiencing the whole time. To solve the issue, launch the ShadowPlay program and find the for its “Settings.” From there, tap on “General” and click the “Share” button toggle. Be sure to turn the Privacy control on. By turning on Privacy Control, this shall be adequate for you to start recording. With the use of ShadowPlay via hotkeys without encountering difficulties.

shadowplay not recording switch on privacy control

The Ultimate Alternative Screen Recorder for NVIDIA ShadowPlay

Distinctive Features: It allows you to set your desired video quality, video codec and quality. As well as frame rate, and supports numerous output formats such as MP4, F4V, AVI, MOV, WMV, and more.
Installation Packaged Size: 61.53 MB

Suppose you have performed all of the troubleshooting mentioned above. But ShadowPlay, not recording video and audio issues doesn't have any progress. In that case, it is, therefore, conclusively time for you to search for an alternative. There may be many screen recording software out there. But, only a few software can provide you with a great video and sound quality as ShadowPlay does. One of the few software that can come in handy with NVIDIA ShadowPlay is the AceThinker Screen Grabber Premium. It is a flexible tool that allows users to experience excellent yet smooth screen and audio recording. Screen Grabber Premium enables you to capture every gameplay session to support this statement. It saves them in a high-quality resolution as it supports HD quality from 720P up to 4K quality. On top of that, it is designed with flexible audio output formats. Such as MP3, WMA, M4A, CAF, and even AAC, which makes it an absolute alternative for NVIDIA ShadowPlay.

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Free Download Secure Download

Step 1 Install AceThinker Screen Grabber Premium

Download the AceThinker Screen Grabber Premium by clicking the “download” button above. You can select which “download” button to tap on regarding the OS compatibility of your computer. As the software has been installed, you will be provided with a friendly interface.

sgp interface

Step 2 Configure Video and Audio Setting

Go to the “Video Recorder” section and select which mode. If you want to record full-screen, press “Full” and click “Custom” if you only want to record a custom area on your screen. Consequently, turn on the “System Sound” and “Microphone” according to your preference. As soon as everything is set, you can now launch the gameplay that you want to take a record of.

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Step 3 Start the Recording Process

After launching the gameplay, you can start the recording process by clicking the “REC” button from the tool interface. There will be a three-second countdown before recording to prepare you from moving to the window you want to capture. As soon as you’re done recording, press the “Stop” button from the toolbar.

shadowplay not recording sgp step3

Step 4 Save and Preview the Recording

Once you have clicked the "Stop" button, a preview window will then appear. From here, you will be able to play the video by tapping the "Play" icon on the lower left side of the window. At last, you can now hit the "Save" button for the file to be saved on your computer.

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Frequently Asked Questions

1. What is the possible reason why my ShadowPlay won't record?

Many programs like NVIDIA ShadowPlay come with drawbacks. Several users have reported that their ShadowPlay failed to record. This may be due to simultaneous usage of applications, which causes NVIDIA not to function well.

2. Is ShadowPlay should always be recording?

ShadowPlay should automatically record or screen capture gameplays. Which is supposedly last up to five minutes. Upon clicking Alt with F10, ShadowPlay clips will be saved on your computer. You should see them on your downloads folder as you click the File Explorer.

3. How can I fix ShadowPlay not recording?

You can perform some troubleshooting to solve ShadowPlay not playing. Like going to privacy settings to activate privacy control. You can also switch to desktop capture by configuring its preferences. Lastly, suppose you have done all possible methods to resolve ShadowPlay recording issues. In that case, you can simply find an alternative recording program like AceThinker Screen Grabber Premium. Which can also enable you to record ShadowPlay gameplays.


There may be several reasons regarding ShadowPlay not working. However, it is good to be informed that there is more than one method for troubleshooting record error. Luckily, we have several alternatives like AceThinker Screen Recorder Premium. Which allows users to record their gameplays with no hassle.

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Posted by Trafalgar to Screen Grabber Pro

Last updated on January 18, 2023

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Record computer screen with audio in high quality.
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